Customer Experience Summit Capgemini - Sirous Kavehercy - blog

Capgemini Customer Experience Summit 2023

Creating A Customer Centric Organization through Technology and Culture “The best way to predict the future is to create it.” – Peter Drucker To meet the constantly evolving customer expectations, organizations need to undergo a holistic transformation. This journey involves aligning departments and embracing a mindset of innovation and adaptability. Both technological and cultural sensitivity […]